FAQ

Find answers to our most frequently asked questions.

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1. What makes Naturvenn’s merino wool apparel different from regular wool clothing?

Our merino wool is sourced from specialized sheep breeds known for their fine, soft fibers. This results in garments that are breathable, temperature-regulating, and gentle against the skin—ideal for year-round wear. Additionally, we prioritize ethical sourcing and quality craftsmanship to ensure lasting comfort.

2. How do I care for my merino wool garments to maintain their quality?

We recommend gentle washing (machine or hand wash) in cold to lukewarm water using mild, wool-friendly detergent. Avoid fabric softeners and high heat. After washing, lay items flat to dry, away from direct sunlight, to preserve their shape and softness.

3. Are Naturvenn products ethically and sustainably made?

Yes. We work with trusted suppliers who share our commitment to fair labor practices and environmental stewardship. From sourcing premium merino wool to selecting organic ingredients for our skincare products, each step is taken to ensure minimal environmental impact.

4. Which merino wool items are best for outdoor activities like hiking or skiing?

Our 100% Merino Wool Long Sleeves, T-Shirts, and Zip-Up Hoodies/Jackets are designed for optimal temperature regulation and moisture-wicking. They’re perfect for layering under additional gear to keep you comfortable in changing weather conditions, whether on the trail or the slopes.

5.Do you ship internationally, and how long does delivery usually take?

Yes, we offer international shipping to many locations. Delivery times vary depending on your country and chosen shipping method, but you can expect most orders to arrive within 7–14 business days. You’ll receive tracking details to monitor your package every step of the way.

"Great quality stuff for everyone who is looking for new trends. Customer support was super understanding when I ordered at the wrong address, and helped me replace it. Thanks, Naturvenn!"

Sofia R. Alberta, Canada.